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Support

For bugs, questions, or feature ideas, write to the address below.

For urgent issues (App Store payment, app crashing on launch), include "Urgent:" in the subject line.

Frequently asked

Is Subscurate a subscription?

No. Subscurate is free to try with up to 6 items. Unlimited tracking is a single one-time lifetime purchase, never a subscription.

Does my data leave my device?

Your subscriptions, bills, intentions, and notes are stored on your device and synced through Apple's CloudKit to your own private iCloud account — never to a third-party server, never to the developer. Subscurate has no account system of its own; it relies on the iCloud account already on your device. The app does send privacy-preserving, non-identifying usage signals (for example, that the app launched or that a subscription was added) to TelemetryDeck — a privacy-first analytics service — using a SHA-256 hash of the device vendor ID as the client identifier. No subscription names, amounts, or personal data are included. Aside from iCloud sync and StoreKit's standard App Store calls, the only other outbound request is to a public exchange-rate service, sending nothing but currency codes (e.g. "GBP", "USD"). Full privacy policy →

Will Subscurate sync across my iPhones?

Yes — Subscurate uses Apple's CloudKit, so anything you add or change on one iPhone flows to every iPhone signed in to the same iCloud account. The sync stays inside your private iCloud database; the developer never has access. There's no separate sign-in, no third-party sync server. If you turn iCloud off in Settings, the app falls back to local-only on that device.

Can Subscurate connect to my bank to find subscriptions automatically?

No, by design. Bank connections require either trusting a third-party data broker with your statements or trusting Subscurate with bank credentials — neither fits the privacy posture of the app. Manual entry keeps it private and deliberate. The preset-first Add flow is fast: most subscriptions are one tap and a price.

Does Subscurate work offline?

Core tracking — adding, editing, viewing — works without a connection. Network access is used for iCloud sync (when you're signed in), App Store purchase checks, optional exchange-rate refresh, and privacy-preserving analytics. You can set exchange rates manually in Settings to skip the rate refresh.

I cancelled a subscription. Will it still appear in my totals?

Cancelled items move to the Freed view, which shows the monthly amount you've let go of. They don't appear in your monthly hero or your annual forecast.

Can I import subscriptions from another app?

Not in v1.0. A CSV importer is straightforward to add if there's demand — email what you're switching from.

What versions of iOS does Subscurate support?

iOS 26.0 and later. The app is built on iOS 26 frameworks throughout — modern SwiftData, the Liquid Glass design language, the modern PhotosPicker. Supporting older iOS versions would mean rewriting most of the app for compatibility shims, and trading away the polish that defines it.

Is there a Mac, iPad, or Android version?

iPhone first. The v1.0 focus is doing iPhone properly; iPad and Mac aren't ruled out for the future, but no dates are promised. Android isn't planned — the design depends on iOS-specific frameworks throughout, and a parallel Kotlin codebase isn't realistic for one developer.

I have a feature request.

Feature requests are welcome. The most useful ones describe the problem before the solution — "I keep forgetting which subscriptions I share with family, and end up paying for ones I shouldn't" is more actionable than "add a 'shared' tag".

Reporting a bug

If something's broken, the most useful information you can include:

What you were doing when it happened (a quick step-by-step is gold).
What you expected vs. what actually happened.
iPhone model + iOS version (Settings → General → About).
Subscurate version (Settings → bottom of the page).
A screenshot or screen recording if it's a visual bug.

Email hello@subscurate.com with "Bug:" in the subject line.